letter to the Honorable Lawrence MacAuley Minister of Veterans Affairs

National President Virginia Vaillancourt Honourable Lawrence MacAulayMinister of Veterans AffairsHouse of CommonsOttawa, ONK1A 0A6 By E-mail November 22, 2021 Dear Minister MacAulay, I am writing to you to request your immediate attention to the situation regarding the caseload for Case Managers at Veterans’ Affairs Canada. We note with interest your renewed promise to provide more …

UVAE calls for Joint review of Case Manager workloads at Veterans Affairs Canada

The Union of Veterans’ Affairs Employees (UVAE) is calling on the Minister of Veterans’ Affairs to immediately order an independent and external review of Case Manager workloads at Veterans’ Affairs Canada. UVAE also pledged its support for this initiative. “Veterans are not getting the services they need, and Case Managers are getting sick,” said Virginia …

Results of Case Manager Survey

National President/Présidente nationale Virginia VaillancourtNovember 18, 2021 Case Manager Survey Of the 160 survey participants, 6 identified as not Case Managers. We have included their responses as we did not preselect this as a disqualifier. Statistically their input does not alter the survey results in any significant manner. There were 114 English responses and 46 …

Veterans Affairs case managers are feeling ‘overwhelmed, frustrated,’ says union president

Many Veterans Affairs employees have reported being overwhelmed by the number of veterans assigned to them. Virginia Vaillancourt, national president of the Union of Veterans’ Affairs Employees, tells Power & Politics: ‘We’ve seen unfortunately too many veterans fall through the cracks, and too many case managers burning out because of it.’ https://www.cbc.ca/player/play/1973274179915