Veteran’s Affairs Canada internal survey: employees are worried about the impact on veterans and staff

Internal documents obtained by the Union of Veterans’ Affairs Employees under an access to information request show that employees are worried about the new $560 million dollar Rehab Contract and the impact on the Veterans they serve. “While the Minister is silent and the Department is claiming that everything is great, employees are sounding the …

UVAE Response to VAC Public Statements

Veterans Affairs saysUVAE response:“One national contract for all vital services “will cut the administrative burden on case managers, allowing them to spend more time with their veteran clients and less time on the paperwork.”They are removing the core of CM duties that gives them meaningful contact with their Veterans and maintaining the case loads at …

A response and our response to ’14 weeks of hell’

We recently received this letter in our office. It is from an anonymous Case Manager. We can’t respond personally so here is our public response. Dear Anonymous, We want you to know that we hear you. We know that you are overworked and feel burdened by the many pressures that the Department and your work …

Fourteen weeks of hell

While VAC is moving full-steam ahead on the new Rehab Contract, here’s what one Case Manager told us the next 14 weeks are already like for them and their colleagues. Here’s their story. Work Hours during this period525Minus Average 2 week vacation-75Scheduled Meetings (regular IDT, Committee meetings, CM meetings)-15Community of practise meetings-2Intake Hours (minimized hrs …